Bill and Denise Backhouse founded B W Backhouse & Associates in 1979 and in 2016 their son, Simon Backhouse became Director of his parents legacy Professionals Cannington, B W Backhouse & Associates.

With 700 properties under management, we have built an outstanding reputation by providing exceptional service and satisfaction to our large client base of Landlords – our valuable property owners as well as our Tenants.

We are the Leading and Longest standing Real Estate Agency in our area.  Our high standards of property maintenance, are reflected through systemised control, systems, client reporting and state of the art software that delivers a superior service in the quickest time frame possible.

Commitment to Standards

Professionals Cannington has a high level of commitment to training, technology and to high professional standards. As a member of the Real Estate Institute of WA, Professionals Cannington is committed to the highest standards and practices which one would expect. All team members at our office attend regular structured and ongoing Professionals Development Courses and workshops to ensure their knowledge and skills are always at the peak of the industry.

Keeping You Informed

We understand that communication is the key to our relationship with you and whether it is ‘good news’ or ‘bad news’, we wont keep it from you! We will keep you regularly updated with progress and activity relating to your Property and Tenants, along with regular market updates. Direct email access to your Property Manager is a quick and efficient option always available to you. A 24 hour, 7 days a week service is available to handle emergencies promptly, ensuring that your investment is safe guarded and a direct line of contact is available in emergencies.

Safeguarding Your Investment

Your valuable investment property is safeguarded every step of the way by professionally accredited property management personnel using a tried and tested system with electronic checklists and automated prompts to our property management team which is regularly reviewed and tested for performance.

Every aspect of managing your investment portfolio has been refined over many years of success in Property Management starting with tenant selection, inspection timetables, dispute resolution, regular maintenance, reports and appropriate disbursement of tenant bonds.

Your Guarantee Of Performance And Service

Finding the right tenant for your valuable investment property is vital. With the use of the latest technology your property will be marketed to a high standard to not only our large and established client data base but across seven Real Estate websites.

Security Is Foremost

Unlike many agents, keys to your property are not handed out to prospective tenants. we will not take that risk with your investment. All property inspections to prospective tenants are arranged through our office and conducted by one of our qualified staff members.

Careful Tenant Selection

Our aim is to find the best possible tenant for your property in the quickest time possible. We have a dedicated screening process which is aimed at determining whether prospective tenants can meet the responsibilities of the Tenancy Agreement.

Our tenant selection process is in accordance with laws covering discrimination, residential tenancies and privacy. We will keep you up-to-date and informed of applications and provide you with as much information so that you can make an informed decision and take part in the selection process to find the best tenant for your valuable asset.

Detailed Entry And Exit Reports

Before a tenant moves in, your Property Manager will complete a detailed Property Condition Inspection with a carefully detailed report which will be emailed to you. Photos of the property are also taken at the start and end of the tenancy as well as at the periodical inspections which can be made available to you if you choose.

At the end of the tenancy these documents help ensure that your property is in the same condition as at the start, fair wear and tear considered, and that the tenants bond is disbursed appropriately after a thorough Final Inspection.

Thorough Documentation

At the time of signing the new Tenancy Agreement we educate and advise the new tenants on all important aspects of the Tenancy Agreement and the Property itself. We take care of all the documentation and bond collection and lodgement to ensure that all is in place for a trouble free tenancy.

Programmed Inspections

We take pride in the care we take of your property. with a strict programmed inspection schedule for all properties we will ensure that the property is cared for to a high standard, which are delivered to our Landlords in real time the same day.

The purpose of the inspections are three-fold:

1. To bring to your attention any immediate maintenance needs and to inform you of and preventative maintenance
2. To offer feedback to the Tenants to ensure that the property is up-kept
3. To allow you to forecast and budget for any upgrading work suggested in the report

Regular contact is maintained with the tenants to ensure that an open network of communication is established and ongoing.

Maximising Income

Neglect of minor repairs can often lead to major expenditure and in some instances loss of a good tenant. Our attention to maintenance will ensure all problems are resolved quickly, by qualified and reliable tradespeople at a reasonable cost.

We always communicate with our Landlords for approval on what works need to be done.

Savings And Reliability

We have a pool of highly skilled and fully licensed, reliable tradespeople who have been working with our company for a number of years…..some since we began trading! We have built a relationship to ensure that the tradespeople are reliable and provide consistence for each job to be completed correctly and at a competitive price.

All trades are: Insured, Compliant, and  Licensed under statutory requirements.

Your Investment Working For You

Our goal is to ensure that your investment is working right for you at all times!

With regular market assessments on your investment property that takes into account current market rents of similar properties, the vacancy rates, the condition of the property, quality of tenant and length of tenancy you can be assured that the highest possible rent will be achieved.

Your Rent Into Your Account

We have a fully electronic banking system which gives tenants the ability to easily pay their rent. With ongoing tenant education and a daily arrears management routine you are assured that a regular income will be coming in from your investment.

If a tenant should fall into arrears our daily arrears management routine will ensure that prompt action, in accordance with the Residential Tenancies Act, is undertaken, whilst keeping you informed along the way.

The net owner funds then feed into Owners accounts mid-month and end of month along with auto-generate statements.

Fees

Our fees for the management and letting of residential properties reflect the quality and level of service we offer. We charge a fair and reasonable price for an All Inclusive Property Management Service – with no hidden costs! We guarantee we will not compromise the management of your valuable investment to reduce fees. Our Risk Reversal Guarantee will ensure peace of mind.

If we fail to provide any of these services and do not rectify the matter with seven (7) days of your written advise you may terminate this Exclusive Agency.

We’re Virtually Ready To Help You

In these uncertain COVID-19 times, rest assured the team here at Professionals Cannington still provide quality service. We are just doing it a little bit different. Here’s why we are the best real estate office to assist you:

• Virtual Value Opinion
• Virtual Tours
• Access to COVID-19 prepared tradespeople/services
• Strict viewing protocols
• Cloud based Trust Accounting software – which means Property Managers can work effectively and efficiently remotely
• Regular support and training from the Professionals Group and REIWA and annual compliance as stipulated under the government regulations.

Professionals Cannington – B W Backhouse & Associates have proudly been catering for the Real Estate needs of our community since 1979 and we are proudly part of the largest Real Estate Group in Western Australia.
Cannington Community and Industry Involvement is important to us, as are our strong ethics and values. Our dedicated team are only too happy to help you with all your real estate needs.

As a property owner if you would like further specific information on any of the following link below:
– Management Services and Fees
– Tenant Selection & Screening
– Minimizing Rent Arrears
– Commitment Guarantee Communication to Property Owners
– Ingoing / Ongoing and Routine Inspection Reports
– Owner Access real time management software